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Website Privacy Policy

Privacy Policy Overview:
This Privacy Policy outlines how your personal information is collected, used, and shared during your visit to or purchase from www.oxfordusahome.com (the “Site”).


Personal Information We Collect

Personal Information Collection:
When you visit the Site, we automatically gather certain information about your device, including details about your web browser, IP address, time zone, and specific cookies. As you navigate the Site, we also collect data on the web pages or products you view, as well as the websites or search terms that led you to the Site. This automatically-collected information is termed “Device Information.”

We use the following technologies for collecting Device Information:

- “Cookies”: Files placed on your device, often containing an anonymous unique identifier. To learn more and manage cookies, visit http://www.allaboutcookies.org.

- “Log files”: Record actions on the Site, capturing data like IP address, browser type, Internet service provider, and date/time stamps.

- “Web beacons”, “tags”, and “pixels”: Electronic files that record your browsing behavior on the Site.

Text Marketing and Notifications:
If you subscribe to text notifications, you agree to receive recurring automated marketing messages at the provided phone number. Consent isn't required for purchase. Reply STOP to unsubscribe, HELP for assistance. Message and data rates may apply. For more information, view our Privacy Policy and Terms of Service.

Order Information:
When you make a purchase or attempt to do so through the Site, we collect specific information, including your name, billing and shipping addresses, payment details (such as credit card numbers), email address, and phone number. This information is termed “Order Information.”

Personal Information Definition:
In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.


How do We Use Your Personal Information?

Order Information:
We utilize the collected Order Information primarily to fulfill orders placed through the Site. This includes processing payment details, coordinating shipping, and providing order confirmations and invoices. Additionally, we use Order Information to:

- Communicate with you.

- Screen our orders for potential risk or fraud.

- Provide information or advertising about our products or services based on your preferences.

Device Information: 
The gathered Device Information aids in screening for potential risk and fraud, especially through IP addresses. It also contributes to enhancing and optimizing our Site. For instance, we generate analytics to understand how customers navigate and interact with the Site. This information helps assess the effectiveness of our marketing and advertising campaigns.

Text Marketing (if applicable):
With your consent, we may send text messages about our store, new products, and updates, including Checkout Reminders. Webhooks are employed to activate the Checkout Reminders messaging system.


Sharing Your Personal Information

We may disclose your Personal Information to third parties to facilitate the use of your data, as outlined earlier. For instance:

- Our online store is powered by Warefor. Learn more about how Warefor handles Personal Information here https://www.shopify.com/legal/privacy. 

- Google Analytics assists us in understanding how users interact with the Site. Details on Google's use of Personal Information can be found here https://www.shopify.com/legal/privacy, and you can opt-out of Google Analytics here https://tools.google.com/dlpage/gaoptout.

Additionally, we may share your Personal Information in compliance with applicable laws, respond to legal requests, or protect our rights.


Opting Out of Targeted Advertising

We may use your Personal Information for targeted advertising or marketing communications based on your interests. To understand how this works, visit the Network Advertising Initiative’s educational page here.

You can opt out of targeted advertising through the following links:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

For a broader opt-out, you can visit the Digital Advertising Alliance’s portal here http://optout.aboutads.info/.


Do Not Track Policy

We want to make it clear that we do not modify our data collection and usage practices on the Site based on Do Not Track signals received from your browser.


Your Rights

Access, Correction, and Deletion:
If you are a European resident, you have the right to access, correct, update, or request the deletion of your personal information held by us. To exercise this right or for any inquiries, please contact us using the provided contact information below.

Processing and Data Transfer:
Additionally, if you are a European resident, we process your information to fulfill contracts we have with you (e.g., if you place an order through the Site) or for our legitimate business interests, as detailed above. Please note that your information may be transferred outside of Europe, including to Canada and the United States.


Data Retention

When you place an order through the Site, we retain your Order Information for our records unless and until you request us to delete this information.


Changes

We may periodically update this privacy policy to reflect changes in our practices or for operational, legal, or regulatory reasons.


Contact Us

For more information about our privacy practices, questions, or to file a complaint, please go to www.oxfordusahome.com, click "Contact Us" on top of the page, fill up the form and select General Enquire from the reason field. The Customer Service representative will contact you within 48 hours.

O​r by mail per the address provided below:

 Customer Service

Oxford USA Corporation

32045 US Highway 90 Business

Brookshire, TX 77423



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